How The Lived Experience Project CIC operates, and how we look after the people we work with and the data you share. We publish these in the spirit of transparency. Some are working drafts being finalised with qualified advisers and formally adopted by the board before we rely on them, and we say so where that is the case.
TLEP works mainly with justice-affected adults (prison-leavers and people on probation) and disadvantaged community members, some of whom may be adults at risk. This policy sets out how we protect the people we work with, learners, volunteers, workers and visitors, and each other, from abuse, harm and neglect. It applies to everyone acting for TLEP, on our premises, at partner sites, or online.
Our default is adult safeguarding. TLEP does not knowingly deliver services to under-18s. If under-18s are ever involved, stricter child-safeguarding measures apply automatically, built with a qualified adviser before any such activity.
The six statutory principles of adult safeguarding: empowerment, prevention, proportionality, protection, partnership and accountability, plus Making Safeguarding Personal, where outcomes are led by what the adult wants.
Grounded in the Care Act 2014 (s.42), the Care and Support Statutory Guidance, and the Southwark Safeguarding Adults Board, supported by the Mental Capacity Act 2005, the Equality Act 2010, UK GDPR and the Data Protection Act 2018, and the Public Interest Disclosure Act 1998.
Our current Designated Safeguarding Lead is Theone Coleman (founder). If you have a safeguarding concern, contact us at hello@thelivedexperienceproject.org. If someone is in immediate danger, call 999. You can also contact Southwark Council's adult social care team, or the police on 101.
DBS checks are carried out where roles involve regulated activity or where our risk assessment requires them. Working with justice-affected adults does not by itself require a DBS check; we assess based on who is actually in the room.
Everyone involved with TLEP, staff, volunteers, learners and partners, agrees to a few simple expectations:
Who we are. The Lived Experience Project CIC (“TLEP”, “we”) is a Community Interest Company registered in England and Wales (Company No. [company number]), registered office [registered office address], London SE5 0NP. We are the data controller for the information described here.
When you use the sign-up form on this site we collect the information you give us: your email address, the interest you select (RE:ENTRY, UP:SKILL, LDN:KNEKT or updates), and optionally what you tell us you are (for example an organisation, or a person with lived experience). We do not collect any special-category data through this website.
We use it to send you the information you asked for and to keep you updated about our work. Our lawful basis is your consent, which you give by submitting the form. You can withdraw it at any time.
Our sign-up and email are handled by Kit (formerly ConvertKit), an email marketing platform acting as our processor. Your details are stored on their systems and used only to deliver our emails to you. We do not sell your data or share it with anyone else for their own marketing.
We keep your details for as long as you want to hear from us. If you unsubscribe or ask us to delete your data, we remove it promptly.
This site does not use tracking or advertising cookies. If we add basic analytics in future, we will update this notice and, where required, ask for your consent.
Under UK GDPR you have the right to access the personal data we hold about you, to have it corrected or deleted, to withdraw consent, to object to or restrict our use of it, and to receive a copy in a portable format. To exercise any of these, email hello@thelivedexperienceproject.org.
Every email we send includes a one-click unsubscribe link. You do not need to give a reason.
If you are unhappy with how we have handled your data, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.